"FirebyRiz...where you can buy
years experience with every purchase"
Refund & Return Policy
Our products are the result of years of research, development,
and performance testing under the most extreme conditions. They are made from the highest quality
hardware with the manufacturer's weight load ratings.
This type of quality is the reason Fire By Riz offers a 100%
satisfaction guarantee. If for any reason you are not happy with the item you have purchased,
return the unused (un-burnt) item in new condition within 10 days for a full refund minus shipping.
No refunds on by the foot rope under 50 ft.
How To Return an Item:
All items to be returned Must have your order # included with the return!!!!!
We suggest you contact us via email prior to sending back any item.
Fire by Riz inc will not be responsible for any item lost in the mail back to us or and item
received without and order # .If you do not have or remember your order number we will look it
up and tell you the order # BEFORE you send it back.